ABSEN SUPPORT AND SERVICESTechnical Support, Repair & Warranty Services
We are committed to providing you with the best. Absen offers service and support across the nation. We have expanded our American service department and established multiple service locations to provide prompt, professional service with precision. Contact Us – Absen is here to help!
For urgent technical questions and support requiring prompt response please contact the Absen Technical Support Call Center at
(866) USABSEN, (866) 872-2736
Repair & Warranty Service
For both warranty and non-warranty repairs, services please contact us by filling out the form below. Should you have issues using the form, please contact the Technical Support Call Center at RMA@rscxwts.cn or call M-F 8am-5pm EST (866) USABSEN, (866) 872-2736
Procedures for Return Material Authorizations (RMA)
- Submit an RMA request via Absen support and service portal.
- Technical Support will issue an RMA#, please attach on the outside shipping box.
- The RMA will need to be shipped to the assigned Absen Inc. Repair Center address:
- Absen East Coast Service Center – 7307 Presidents Dr. Orlando FL 32809
- Non-Warranty claims/repairs will follow with a quotation and purchase order requirement to process the RMA.